Refund and Cancellation Policy
Case-by-Case Review
Cancellations, rescheduling, no-shows, late arrivals, vendor changes, and refund requests are reviewed case by case based on the confirmed service details and applicable provider rules.
Provider Rules
Some venues, boats, tours, vendors, or hosted experiences may have their own cancellation or rescheduling requirements.
Weather
Weather-related changes for outdoor, beach, island, or boat experiences depend on safety decisions, provider availability, and confirmed service terms.
Communication
Customers should contact Herman Events as soon as possible if plans change.
Contact
For questions, contact Herman Events by WhatsApp at +1 809 969 1113 or through the website forms.